2018/10/09: while Couchsurfing emphasizes people, Airbnb places more emphasis on places. One of our participants explained:
“People who go on Airbnb, they are looking for a specific goal, a specific service, expecting the place is going to be clean […] the water isn’t leaking from the sink. I know people who do Couchsurfing even though they could definitely afford to use Airbnb every time they travel, because they want that human experience.”
In a follow-up quantitative analysis we conducted of the profile text from hosts on the two websites with a commonly-used system for text analysis called LIWC, we found that, compared to Couchsurfing, a lower proportion of words in Airbnb profiles were classified as being about people while a larger proportion of words were classified as being about places.
Finally, our research suggested that although hosts are the powerful parties in exchange on Couchsurfing, social power shifts from hosts to guests on Airbnb. Reflecting a much broader theme in our interviews, one of our participants expressed this concisely, saying:
2018/09/15: Then Peer Production sat down and wept, because there were not other worlds for her to conquer
Today Couchsurfing is a shadow of its self, full of abandoned profiles and spam-filled city pages.
Are digital and urban commons alike doomed to feed the hand that bites them?