mfioretti: control*

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  1. Facebook's ability to figure out the "people we might know" is sometimes eerie. Many a Facebook user has been creeped out when a one-time Tinder date or an ex-boss from 10 years ago suddenly pops up as a friend recommendation. How does the big blue giant know?

    While some of these incredibly accurate friend suggestions are amusing, others are alarming, such as this story from Lisa*, a psychiatrist who is an infrequent Facebook user, mostly signing in to RSVP for events. Last summer, she noticed that the social network had started recommending her patients as friends—and she had no idea why.

    "I haven't shared my email or phone contacts with Facebook," she told me over the phone.

    The next week, things got weirder.

    Most of her patients are senior citizens or people with serious health or developmental issues, but she has one outlier: a 30-something snowboarder. Usually, Facebook would recommend he friend people his own age, who snowboard and jump out of planes. But Lisa told me that he had started seeing older and infirm people, such as a 70-year-old
    https://splinternews.com/facebook-rec...s-psychiatrists-patients-f-1793861472
    Tags: , , , by M. Fioretti (2018-01-28)
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  2. urope has propelled past the United States when it comes to constraining the abuses of Big Tech. In June, the European Union fined Google $2.7 billion for steering web users to its shopping site, and investigations remain active over similar treatment on Android phones. European regulators fined Facebook for lying about whether it could match user profiles with phone numbers on its messaging acquisition WhatsApp. They demanded Apple repay $15.3 billion in back taxes in Ireland. And they forced Amazon to change its e-book contracts, which they claimed inappropriately squeezed publishers.
    AP Photo/Rick Bowmer

    Trust-Busted: In 2002, Microsoft Chairman Bill Gates had to testify at federal court in his company's antitrust case. The public trial led Microsoft to sfoten its aggressive strategy against rivals.

    Unfortunately, these actions were treated mainly as the cost of doing business. The Facebook fine totaled not even 1 percent of the $22 billion purchase price for WhatsApp, and it allowed the two companies to remain partnered. Government policy, in effect, has “told these companies that the smart thing to do is to lie to us and break the law,” said Scott Galloway in his presentation. Google’s remedy in the shopping case still forces rivals to bid for placement at the top of the page, with Google Shopping spun off as a stand-alone competitor. This does weaken Google’s power and solves the “equal treatment” problem, but it doesn’t protect consumers, who will ultimately pay for those costly bids. “The EU got a $2.7 billion fine to hold a party and bail out Greek banks,” said Gary Reback, an antitrust lawyer and critic of the EU’s actions. “No amount of money will make a difference.”

    However, one thing might: Europe’s increasing move toward data privacy. The General Data Protection Regulation (GDPR), scheduled for implementation in May 2018, empowers European web users to affirmatively opt out of having their data collected, with high penalties for non-compliance. Consumers will be able to obtain their personal data and learn how it is used. They can request that their data be erased completely (known as the “right to be forgotten”) as well as prohibited from sale to third parties. Platforms could not condition use of their products on data collection. A separate, not-yet-finalized regulation called ePrivacy would forbid platforms from tracking users across separate apps, websites, and devices.
    http://prospect.org/article/big-tech-new-predatory-capitalism
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  3. When Facebook first came to Cambodia, many hoped it would help to usher in a new period of free speech, amplifying voices that countered the narrative of the government-friendly traditional press. Instead, the opposite has happened. Prime Minister Hun Sen is now using the platform to promote his message while jailing his critics, and his staff is doing its best to exploit Facebook’s own rules to shut down criticism — all through a direct relationship with the company’s staff.

    In Cambodia, Prime Minister Hun Sen has held power since 1998, a reign characterized by systematic looting, political patronage and violent suppression of human rights; when opposition parties used Facebook to organize a strong showing in the 2013 elections, Hun Sen turned to the tool to consolidate his slipping hold on power.

    In this he was greatly aided by Fresh News, a Facebook-based political tabloid that is analogous to far-right partisan US news sources like Breitbart; which acted as a literal stenographer for Sen, transcribing his remarks in "scoops" that vilify opposition figures and dissidents without evidence. Sen and Fresh News successfully forced an opposition leader into exile in France, and mined Facebook for the identities of political opponents, who were targeted for raids and arrests.

    The Cambodian government has cultivated a deep expertise in Facebook's baroque acceptable conduct rules, and they use this expertise to paint opposition speech as in violation of Facebook's policies, using the company's anti-abuse systems to purge their rivals from the platform.

    Offline, the government has targeted the independent press with raids and arrests, shutting down most of the media it does not control, making Facebook -- where the government is able to silence people with its rules-lawyering -- the only place for independent analysis and criticism of the state.

    Then, last October, Facebook used Cambodia in an experiment to de-emphasize news sources in peoples' feeds -- a change it will now roll out worldwide -- and hid those remaining independent reporters from the nation's view.

    Opposition figures have worked with independent researchers to show that the government is buying Facebook likes from clickfarms in the Philippines and India, racking up thousands of likes for Khmer-language posts in territories where Khmer isn't spoken. They reported these abuses to Facebook, hoping to get government posts downranked, but Facebook executives gave them the runaround or refused to talk to them. No action was taken on these violations of Facebook's rules.

    Among other things, the situation in Cambodia is a cautionary tale on the risks of "anti-abuse" policies, which are often disproportionately useful to trolls who devote long hours and careful study to staying on the right side of the lines that companies draw up, and scour systems for people they taunt into violations of these rules, getting the platforms to terminate them.

    When ordinary Facebook users find a post objectionable, they click a link on the post to report it. Then a Facebook employee judges whether it violates the platform’s rules and should be taken down. In practice, it’s a clunky process that involves no direct communication or chance for appeal, and the decisions made by Facebook can seem mysterious and arbitrary.

    But for the Cambodian government, that process has been streamlined by Facebook.

    Duong said every couple of months, his team would email an employee they work with at Facebook to request a set of accounts be taken down, either based on language they used or because their accounts did not appear to be registered to their real names, a practice Facebook’s rules forbid. Facebook often complies, he said.

    Clare Wareing, a spokesperson for Facebook, said the company removes “credible threats, hate speech, and impersonation profiles when we’re made aware of them.” Facebook says it only takes down material that violates its policies.
    https://www.buzzfeed.com/meghara/face...racy?utm_term=.or3XYz3wNX#.wpJgoz5Lvg
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  4. Some entries are ambiguous. Take Microsoft, under the “operational services” category. PayPal apparently supplies the tech company with an image of a customer–a photo or video–or their image from an identity document for the purposes of “facial image comparison for fraud protection” and “research and testing as to appropriateness of new products.” The former sounds like some kind of facial recognition system that PayPal uses to look for fraud. But the latter is uneasily broad. What kind of research is Microsoft doing using pictures of PayPal users’ faces? PayPal did not comment on this specific question.
    https://www.fastcodesign.com/90157501...ource=twitter.com&utm_campaign=buffer
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  5. dismissing Facebook’s change as a mere strategy credit is perhaps to give short shrift to Zuckerberg’s genuine desire to leverage Facebook’s power to make the world a better place. Zuckerberg argued in his 2017 manifesto Building Global Community:

    Progress now requires humanity coming together not just as cities or nations, but also as a global community. This is especially important right now. Facebook stands for bringing us closer together and building a global community. When we began, this idea was not controversial. Every year, the world got more connected and this was seen as a positive trend. Yet now, across the world there are people left behind by globalization, and movements for withdrawing from global connection. There are questions about whether we can make a global community that works for everyone, and whether the path ahead is to connect more or reverse course.

    Our job at Facebook is to help people make the greatest positive impact while mitigating areas where technology and social media can contribute to divisiveness and isolation. Facebook is a work in progress, and we are dedicated to learning and improving. We take our responsibility seriously.

    That, though, leaves the question I raised in response to that manifesto:

    Even if Zuckerberg is right, is there anyone who believes that a private company run by an unaccountable all-powerful person that tracks your every move for the purpose of selling advertising is the best possible form said global governance should take?

    My deep-rooted suspicion of Zuckerberg’s manifesto has nothing to do with Facebook or Zuckerberg; I suspect that we agree on more political goals than not. Rather, my discomfort arises from my strong belief that centralized power is both inefficient and dangerous: no one person, or company, can figure out optimal solutions for everyone on their own, and history is riddled with examples of central planners ostensibly acting with the best of intentions — at least in their own minds — resulting in the most horrific of consequences; those consequences sometimes take the form of overt costs, both economic and humanitarian, and sometimes those costs are foregone opportunities and innovations. Usually it’s both.

    Facebook’s stated reasoning for this change only heightens these contradictions: if indeed Facebook as-is harms some users, fixing that is a good thing. And yet the same criticism becomes even more urgent: should the personal welfare of 2 billion people be Mark Zuckerberg’s personal responsibility?
    https://stratechery.com/2018/facebooks-motivations
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  6. "Continueremo a lavorare con le autorità francesi per garantire che gli utenti comprendano quali informazioni vengono raccolte e come vengono utilizzate", ha affermato WhatsApp in una dichiarazione inviata per posta elettronica. "Ci impegniamo a risolvere le diverse e talvolta contraddittorie preoccupazioni che hanno sollevato le autorità per la protezione dei dati, con un approccio comune a livello europeo prima che nuove norme sulla protezione dei dati a livello di blocco entrino in vigore nel maggio 2018".

    I trasferimenti di dati da WhatsApp a Facebook avvengono in parte senza il consenso dell'utente, ha ribadito l'ente francese che ha anche respinto le argomentazioni di WhatsApp secondo le quali l'azienda sarebbe soggetta solo alla legge degli Stati Uniti. Il monito francese, è "un avviso formale, non una sanzione", ma il colosso dei messaggi rischierebbe di incorrere in multe in una fase successiva.
    http://www.repubblica.it/tecnologia/2...ncia_il_garante_fb_whatsapp-184580045
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  7. Here’s how this golden age of speech actually works: In the 21st century, the capacity to spread ideas and reach an audience is no longer limited by access to expensive, centralized broadcasting infrastructure. It’s limited instead by one’s ability to garner and distribute attention. And right now, the flow of the world’s attention is structured, to a vast and overwhelming degree, by just a few digital platforms: Facebook, Google (which owns YouTube), and, to a lesser extent, Twitter.

    These companies—which love to hold themselves up as monuments of free expression—have attained a scale unlike anything the world has ever seen; they’ve come to dominate media


    Not to put too fine a point on it, but all of this invalidates much of what we think about free speech—conceptually, legally, and ethically.

    The most effective forms of censorship today involve meddling with trust and attention, not muzzling speech itself.

    What’s more, all this online speech is no longer public in any traditional sense. Sure, Facebook and Twitter sometimes feel like places where masses of people experience things together simultaneously. But in reality, posts are targeted and delivered privately, screen by screen by screen.
    https://www.wired.com/story/free-speech-issue-tech-turmoil-new-censorship
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  8. Most of Facebook’s uncanny guesswork is the result of a healthy percentage of users simply handing over their address books.

    But that doesn’t mean Facebook hasn’t thought about employing users’ metadata more strategically to make connections between them. Patents filed by Facebook that mention People You May Know show some ingenious methods that Facebook has devised for figuring out that seeming strangers on the network might know each other. One filed in 2015 describes a technique that would connect two people through the camera metadata associated with the photos they uploaded. It might assume two people knew each other if the images they uploaded looked like they were titled in the same series of photos—IMG_4605739.jpg and IMG_4605742, for example—or if lens scratches or dust were detectable in the same spots on the photos, revealing the photos were taken by the same camera.

    It would result in all the people you’ve sent photos to, who then uploaded them to Facebook, showing up in one another’s “People You May Know.” It’d be a great way to meet the other people who hired your wedding photographer.
    https://gizmodo.com/facebook-knows-ho...you-using-the-dust-on-your-1821030620
    Tags: , , , by M. Fioretti (2018-01-13)
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  9. Come è possibile fatturare 18 miliardi con 20mila dipendenti?

    Per esempio, una foto fornisce luogo e ora del caricamento e dello scatto, oltre che la marca dello smartphone. Una miniera di dati che Facebook – come agenzia pubblicitaria – rivende ai suoi clienti inserzionisti. “Se carico la foto del mio gatto, visualizzerò con ogni probabilità inserzioni di cibo per animali. Ma se carico la foto alle 4 del mattino, potrei essere inserito nel segmento dei nottambuli e ricevere pubblicità di prodotti contro l’insonnia”, spiega Casilli.

    Nel quarto trimestre del 2016, l’azienda di Mark Zuckerberg ha guadagnato 4,83 dollari per utente. Nel 2015 ha fatturato 17,93 milioni di dollari l’anno con circa 20mila dipendenti fissi. Come è possibile? Grazie a 1,86 miliardi di lavoratori invisibili, cioè tutti noi che ogni giorno carichiamo contenuti consapevolmente e creiamo metriche pubblicitarie senza rendercene conto.
    https://www.terrelibere.org/facebook-pagami
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  10. Facebook has faced many challenges in 2017, and Zuckerberg wants to acknowledge that the message has been received.

    Many believe that the social network hasn’t done enough to block fake news and Russian interference in the 2016 U.S. election. Terrorists take advantage of online platforms to recruit new terrorists. Online abuse has never been so bad. And people are realizing that mindlessly browsing a newsfeed is a pure waste of time.

    “The world feels anxious and divided, and Facebook has a lot of work to do — whether it’s protecting our community from abuse and hate, defending against interference by nation states, or making sure that time spent on Facebook is time well spent,” Zuckerberg wrote. “My personal challenge for 2018 is to focus on fixing these important issues. We won’t prevent all mistakes or abuse, but we currently make too many errors enforcing our policies and preventing misuse of our tools. If we’re successful this year then we’ll end 2018 on a much better trajectory.”

    Zuckerberg has an important responsibility as he’s at the helm of a centralized platform that has become the cornerstone of public opinion. Articles become viral and algorithms encourage outrage. In his statement, he also says that people have lost faith in centralized platforms and big communities.

    And this is key to understanding Zuckerberg’s statement. This isn’t about making the world a better place. First, Zuckerberg wants to foster trust to drive growth and make people love Facebook again. Second, Facebook wants to prove that it can regulate itself. The company doesn’t want to deal with new regulation, antitrust committee and Senate investigations.

    If only Zuckerberg realized all of that earlier… But don’t worry, now he’s on it! I’m sure Zuckerberg will still find ways to have fun — he just won’t brag about it publicly on Facebook.

    Every year I take on a personal challenge to learn something new. I’ve visited every US state, run 365 miles, built an AI for my home, read 25 books, and learned Mandarin.

    I started doing these challenges in 2009. That first year the economy was in a deep recession and Facebook was not yet profitable. We needed to get serious about making sure Facebook had a sustainable business model. It was a serious year, and I wore a tie every day as a reminder.

    Today feels a lot like that first year. The world feels anxious and divided, and Facebook has a lot of work to do — whether it’s protecting our community from abuse and hate, defending against interference by nation states, or making sure that time spent on Facebook is time well spent.
    https://techcrunch.com/2018/01/04/mar...hallenge-is-all-about-fixing-facebook
    Tags: , , , by M. Fioretti (2018-01-04)
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